1. Agreement to Terms
By accessing or using Atiscon (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
These Terms constitute a legally binding agreement between you and Atiscon. We reserve the right to modify these Terms at any time, and your continued use of the Platform constitutes acceptance of any changes.
2. Eligibility
⚠️ Age Requirement
You must be at least 18 years old to use Atiscon.
By creating an account, you represent and warrant that you are 18 years of age or older. Users under the age of 18 are strictly prohibited from using our Platform.
Additionally, you must:
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Platform under applicable laws
- Provide accurate and complete registration information
- Maintain the security of your account credentials
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account. You may register as either a Creator or a Brand. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security and confidentiality of your password
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
3.2 Account Types
Creator Accounts: For individuals offering services, content creation, or influencer collaborations.
Brand Accounts: For businesses seeking to hire creators or collaborate with influencers.
4. Platform Services
Atiscon provides a marketplace connecting creators and brands. Our services include:
- Creator portfolio and bio link pages
- Service marketplace for buying/selling creator services
- Project posting and bidding system
- Collaboration request management
- Secure payment processing through Stripe
- Analytics and insights
- Messaging and communication tools
✨ Free Platform
Atiscon is free to join and use. There are no monthly subscription fees or upfront costs.
5. Fees and Payments
5.1 Platform Service Fee
We charge a 10% platform service fee on all transactions completed through Atiscon. This fee is calculated as follows:
- Service Price: The amount agreed upon between creator and buyer
- Platform Fee (10%): Our service fee for facilitating the transaction
- Processing Fee: Stripe payment processing fees (approximately 2.9% + $0.30)
💰 Fee Transparency
Total Price = Service Price + Platform Fee (10%) + Stripe Processing Fee
Example: For a $100 service:
- Service Price: $100.00
- Platform Fee (10%): $10.00
- Stripe Fee (~2.9% + $0.30): ~$3.20
- Creator Receives: ~$86.80
- Buyer Pays: $100.00 (all fees included)
5.2 Payment Processing
All payments are processed securely through Stripe. By using our Platform, you agree to Stripe's Terms of Service and Privacy Policy.
5.3 Stripe Connect for Creators
Creators must connect a Stripe account to receive payments. By connecting your Stripe account, you authorize us to facilitate payments on your behalf.
5.4 Payment Timeline
Payments are held in escrow until the buyer marks the order as complete. After completion:
- Buyer has a 15-day dispute period
- If no dispute is filed, funds are automatically released to the creator
- Payments are transferred to the creator's Stripe account within 2-7 business days
6. Refunds and Cancellations
6.1 Refund Policy
Buyers may request a refund under the following conditions:
- The creator fails to deliver within the agreed timeframe
- The delivered work significantly differs from what was agreed upon
- The creator violates our Terms of Service
- Other valid disputes approved by our admin team
6.2 Refund Process
When a refund is approved:
- Stripe processing fees are non-refundable and will be deducted from the refund amount
- The 10% platform service fee will be refunded to the buyer
- The buyer receives: Original Amount - Stripe Fees
💡 Refund Calculation Example
Original Payment: $100.00
Stripe Fee: $3.20
Platform Fee: $10.00
Refund Amount: $96.80 (Buyer gets back original $100 minus Stripe's $3.20 fee)
We waive our $10 platform fee on refunds as a courtesy.
6.3 Dispute Resolution
Disputes are reviewed by our admin team within 3-5 business days. Both parties will have an opportunity to present their case.
6.4 No Refunds After 15 Days
Once the 15-day dispute period expires after order completion, refunds are no longer available unless there are extraordinary circumstances.
7. User Conduct and Prohibited Activities
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users
- Attempt to bypass our payment system
- Use automated systems (bots) without permission
- Upload malicious code or viruses
- Impersonate others or create fake accounts
- Engage in money laundering or fraudulent transactions
- Spam or send unsolicited messages
⚠️ Violation Consequences
Violations may result in:
- Account suspension or termination
- Withholding of payments
- Legal action
- Reporting to law enforcement
8. Intellectual Property
8.1 Platform Content
The Atiscon platform, including its design, features, and content, is owned by us and protected by copyright, trademark, and other laws.
8.2 User Content
You retain all rights to content you upload. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the Platform.
8.3 Copyright Infringement
We respect intellectual property rights. If you believe content on our Platform infringes your copyright, please contact us at support@atiscon.com.
9. Data Collection and Privacy
We collect and process personal data as described in our Privacy Policy. Key points:
- We collect information you provide during registration and use
- We collect analytics data (IP address, device info, usage patterns)
- We do NOT share your personal data with third parties for marketing purposes
- We use Stripe for payment processing (subject to Stripe's privacy policy)
- We may share data with law enforcement if required by law
For complete details, please review our Privacy Policy.
10. Disclaimers and Limitation of Liability
10.1 Platform "As Is"
The Platform is provided "as is" and "as available" without warranties of any kind, express or implied.
10.2 No Guarantee of Results
We do not guarantee:
- That creators will find work or earn income
- That brands will find suitable creators
- The quality of services provided by creators
- Uninterrupted or error-free service
10.3 User Responsibility
You are solely responsible for:
- Your interactions with other users
- The quality of services you provide or receive
- Compliance with tax obligations
- Your own content and intellectual property rights
10.4 Limitation of Liability
To the maximum extent permitted by law, Atiscon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
11. Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Any reason we deem necessary to protect the Platform or other users
You may terminate your account at any time through your account settings or by contacting us.
Upon termination:
- You lose access to the Platform
- Pending payments may be withheld pending review
- Your data may be retained for legal/compliance purposes
12. Governing Law and Disputes
These Terms are governed by the laws of France. Any disputes shall be resolved in the courts of Nantes, France.
Before initiating legal action, you agree to attempt to resolve disputes through good faith negotiations.
13. Changes to Terms
We may update these Terms at any time. When we make changes:
- We will update the "Last Updated" date
- We may notify you via email or platform notification
- Your continued use constitutes acceptance of the new Terms
We encourage you to review these Terms periodically.
14. Contact Us
If you have questions about these Terms, please contact us:
We typically respond within 24 hours, but during high-demand periods, it may take up to 1 week.
✅ Acceptance of Terms
By using Atiscon, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Thank you for being part of our community!